To access your ProZone from devices not managed by ProCirrus, you will need to download and install the appropriate Citrix Receiver or Workspace for your device.
Windows Computers please Download and install the following:
- System requirements for Citrix Receiver for Mac 12 Sep 29, 2016 Supported operating systems for Citrix Receiver for Mac 12.0 OS X El Capitan (10.11) OS X Yosemite (10.10) OS X Mavericks (10.9) OS X Mountain Lion (10.8) OS X releases prior to Mountain Lion are not supported.
- The table below then so to steps 5 to install. MAC OS Supported Version Citrix Receiver Workspace App Download Link MacOS Mavericks (10.9) 12.5 Not Support 12.5 MacOS Yosemite (10.10) 12.7 Not Support 12.7 Max OS El Capitan (10.11) Not Support 1812 1812 Mac OS Sierra (10.12) Not Support 1812 1812 Mac OS High Sierra (10.13) Not Support 1812 1812.
Gta 5. Windows 10 (not upgraded from windows 7 or 8):
https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html
Machines upgraded from or running Windows 8 and below – Use Citrix Receiver 4.9.9000 LTSR:
https://support.procirrus.com/CitrixReceiver.exe
What to do when Keyboard input Fails in Citrix Session from Receiver for MAC with OSX 10.9.5? (1964 views) What to do when clicking Applications or Desktops do not launch using Safari in MAC OS x? (2037 views) How to use the Receiver Cleanup Utility to uninstall the Receiver. Going forward once you do this you will use the link in step 5 to access Citrix and then follow the remaining steps. Citrix Receiver Instructions for older Macs OS X 10.9, 10.10, 10.11, 10.12:.If you’ve tried installing Citrix first remove the program, empty the trash then verify it is not still in the finder and restart.
For MAC Computers please download and install the following:
For MAC Computers with OS versions up to 10.12 (names shown below) navigate to:
Mac OS 10.12 and earlier
Mac OS X Public Beta
Mac OS X 10.0 Cheetah
Mac OS X 10.1 Puma
Mac OS X 10.2 Jaguar
Mac OS X 10.3 Panther
Mac OS X 10.4 Tiger
Mac OS X 10.5 Leopard
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion
OS X 10.8 Mountain Lion
OS X 10.9 Mavericks
OS X 10.10 Yosemite
OS X 10.11 El Capitan
macOS 10.12 Sierra
For MAC Computers with OS versions 10.13 and newer (names shown below) navigate to:
Citrix for Mac OS 10.13 and Newer
macOS 10.13 High Sierra
macOS 10.14 Mojave
macOS 10.15 Catalina
Once you have installed the Receiver/Workspace application you can access your applications with your normal system credentials by navigating to your normal portal which is either: https://login.procirrus.com OR https://myportal.procirrus.com
Installing on Windows Desktops
When prompted save the 'CitrixReceiver.exe' download.
Find the file from your web download folder and launch it.
Start the installation in the Welcome to Citrix Receiver dialog box.
Accept the license agreement and click 'Next'.
For security reasons, do not enable single sign-on. Just click 'Install'.
Games like snood. Then click 'Finish'.
Logging in to your Applications
Open your browser and navigate to your normal login site.
- If you use multi-factor (i.e. a text code) navigate to https://myportal.procirrus.com
- If you don’t use multifactor just navigate to https://login.procirrus.com
Then log in with your normal credentials. Depending on the browser and computer the first launch of an application may result in other steps. See common other steps below.
Other Common Steps
1. Sometimes, when you first launch an application it may appear as a download on the bottom of the browser. If you see a download file that ends in .ica. Just click Open
2. Then you may you may get a popup with the first application you launch - Choose the Citrix Launcher and click “Remember my choice…” then OK
3. Lastly, you may get a pop-up from your computer asking to allow it to access your computer. This is normal for Citrix so just click “Permit All Access”
To temporarily avoid this problem in the session, the user should complete the following steps:
1. Press Command + Tab and exit the session to the local Mac desktop.
2. Press Command + Tab again to return to the session.
The keyboard now functions thereafter in that session.
Citrix Receiver For Mac 10.9 5 Free
Additional Resources
Apple Support - Keyboard unresponsive when in Citrix 11.8.2 (255309) after 10.9.5 upgrade
Citrix Discussions - Keyboard stops working - OSX ONLY
If you require additional technical assistance with this issue, please contact Citrix Technical Support. Contact details for Citrix Technical Support are available at http://www.citrix.com/site/ss/supportContacts.asp.